FAQs
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who am i?
When you're making a purchase, it's natural to want to know who you're buying from. I'm a professional 8 Ball Pool player with over 8 years of experience in the game.
You can explore my social media profiles to see real gameplay, customer feedback, and proof of past work. Transparency and trust are at the core of what I do — feel confident knowing you're buying from someone who truly understands the game and its community.
What do you sell on this store?
We offer 8 Ball Pool coins, trophies, XP boosts, and other in-game services for players looking to level up their gameplay.
Is this service safe for my 8 Ball Pool account?
Yes. We use secure and proven delivery methods. Thousands of customers have trusted us without any account bans or issues.
How long does delivery take?
Delivery typically takes between 6 hours to 4 days, depending on your order size and queue. We work during regular business hours and aim to fulfill all orders quickly.
Do you need my login details?
Yes. To deliver coins or in-game items, we require your 8 Ball Pool account email, password, and ID. All information is handled securely and deleted after delivery.
Will I be notified when my order is processed?
Yes. After placing your order, we’ll reach out via WhatsApp or email to confirm and update you throughout the process.
Can I track my order status?
You can contact us anytime through live chat or WhatsApp with your order number to check the current status.
What if my order is delayed?
If there's a delay (due to high traffic, security flags, etc.), we’ll keep you updated and ensure your order is completed as soon as possible — or offer compensation if needed.
What payment methods do you accept?
We accept Shopify Payments, PayPal, credit/debit cards, and other secure options depending on your location.
Can I see proof of your work or reputation?
Absolutely! You can check our social media profiles, customer reviews, and game stats to see real results and feedback from our community.
Do you offer refunds?
Refunds are only available before we start processing your order. Once delivery has begun, refunds cannot be issued unless there is a verified issue.